Dispatcher/CSR HVAC & Plumbing

Consolitech International Llc; Virginia (MN); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Health insurance

Paid time off

Vision insurance

Competitive compensation

Descripción de la vacante

Consolitech International Llc in the United States is seeking a skilled Dispatcher to join our HVAC and Plumbing operations. You will handle emergency and non-emergency calls, gather essential details, and determine the proper course of action. The ideal candidate is highly organized, able to multi-task, and works well under pressure.

Responsibilities include prioritizing calls, transmitting information to the right team, and directing response units to locations while monitoring status.

Formación

• High school diploma or GED required.
• Experience as a dispatcher or in a similar role preferred.
• Strong typing and data entry skills.
• Excellent communication abilities, both verbal and written.
• Ability to multi-task and work under pressure.

Responsabilidades

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls by urgency.
• Transmit information to the appropriate person or department.
• Direct response units to locations.
• Monitor status of the response team.

Conocimientos

Typing

Data entry

Verbal communication

Written communication

Emergency response procedures

Multitasking

Prioritization

Organizational skills

Educación

High school diploma/GED

Descripción del empleo

Future Opening: Dispatcher/CSR HVAC & Plumbing

Replies within 24 hours

• 401(k)


• Health insurance


• Paid time off


• Vision insurance


• Competitive Compensation


• Paid Time Off

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls


• Collect and document information from callers


• Prioritize calls according to the level of urgency


• Transmit information to the appropriate person or department


• Direct response units to appropriate location


• Monitor status of the response team

Qualifications

• High school diploma/GED


• Previous experience as a Dispatcher or in a similar position


• Excellent typing and data entry skills


• Understanding of best practices and procedures for emergency response situations


• Strong verbal and written communication skills


• Highly organized with the ability to multitask and prioritize projects