24/7 Driver Operations Supervisor

Greyhound Bus Lines Inc; Boston (MA); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Wellness coverage

401(k) Matching

Flexible Time Off

Paid Parental Leave

Company Paid Life Insurance

Lifestyle Spending Account

Tuition Support

24/7 Employee Assistance Program

Free travel perks with Greyhound/Flix

Job summary

Greyhound Bus Lines Inc in Boston seeks a Driver Supervisor to oversee a group of drivers, monitor performance, dispatch, and ensure DOT/FMSCA compliance. This role requires availability for weekends, holidays, and on-call shifts in a 24/7 operation.

You will train and develop drivers, manage dispatch coverage, review performance, and collaborate with HR on labor relations. Travel between locations may be required; strong leadership, communication, and data skills are essential.

Qualifications

• Bachelor's degree preferred; High School Diploma or GED required.
• 1+ year in operations experience.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze data and generate reports.
• Familiarity with labor relations and CBA preferred.

Responsibilities

• Oversee driver workforce, interview, train, and manage.
• Ensure training compliance and regular performance reviews.
• Manage driver dispatch and route coverage.
• Monitor on-time performance and labor relations.
• Enforce DOT/FMSCA compliance and safety standards.
• Collaborate with HR on personnel matters.
• Travel between locations may be required.

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Decision making

Labor relations

Discretion

Safety awareness

Education

Bachelor's degree (preferred)

High School Diploma or GED (required)

Tools

Microsoft Office (Excel, Outlook)

Job description

Greyhound Bus Lines Inc in Boston seeks a Driver Supervisor to oversee a group of drivers, monitor performance, dispatch, and ensure DOT/FMSCA compliance. This role requires availability for weekends, holidays, and on-call shifts in a 24/7 operation.

You will train and develop drivers, manage dispatch coverage, review performance, and collaborate with HR on labor relations. Travel between locations may be required; strong leadership, communication, and data skills are essential.