24/7 Data Center Technician — Travel & Relocation Support

Amazon Inc.; Hamlet (NC); Presencial; USD 39 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation stipend

Resumo da oferta

Amazon Data Services, Inc. is hiring a Data Center Technician in Hamlet, NC to install, maintain, and repair data center hardware and networking equipment.

The role requires willingness to travel regionally and work shifts to support 24/7 operations, including nights and weekends. You will collaborate with a diverse team of engineers, security, and operations staff to ensure high availability and optimized performance of critical infrastructure.

Qualificações

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Work a flexible schedule including weekends, nights, and holidays.

Responsabilidades

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Formação académica

High school diploma

Associates degree in CS/Networking

Ferramentas

Ticketing system

Hardware troubleshooting

Network troubleshooting

Descrição da oferta de emprego

Amazon Data Services, Inc. is hiring a Data Center Technician in Hamlet, NC to install, maintain, and repair data center hardware and networking equipment.

The role requires willingness to travel regionally and work shifts to support 24/7 operations, including nights and weekends. You will collaborate with a diverse team of engineers, security, and operations staff to ensure high availability and optimized performance of critical infrastructure.