24/7 AWS Data Center Technician — Global Infra Ops

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. in New Carlisle, Indiana seeks a Data Center Technician to ensure continuous operation of AWS data centers. You will install hardware, troubleshoot issues, and collaborate with engineers, vendors, and contractors to keep services running smoothly.

The role requires willingness to travel within the region, participate in 24/7 shifts, and maintain strong documentation and on-call readiness.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Strong logistical and organizational skills for a 24/7 data-center environment.
• Willingness to travel within the regional work area and work alternating shifts.

Responsibilities

• Perform server rack installations and hardware break-fix on components.
• Troubleshoot network issues and respond to operational incidents that impact service availability.
• Serve as a primary contact for engineers, software developers, vendors, and contractors.
• Take on-call duties and participate in scheduled maintenance and change management.
• Contribute to documentation and process improvements; assist in onboarding new team members.

Skills

Server hardware troubleshooting

Effective communication

Team collaboration

Education

High school diploma

Associate's degree in Computer Science or Networking Engineering

Tools

Ticketing system

Job description

Amazon Data Services, Inc. in New Carlisle, Indiana seeks a Data Center Technician to ensure continuous operation of AWS data centers. You will install hardware, troubleshoot issues, and collaborate with engineers, vendors, and contractors to keep services running smoothly.

The role requires willingness to travel within the region, participate in 24/7 shifts, and maintain strong documentation and on-call readiness.