24/7 Alarm Operator: Dispatch & Protect Lives

BECO Holding Company; Birmingham (AL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Benefits

Job summary

BECO Holding Company in Birmingham, AL is seeking Alarm Operators for 12-hour shifts, day or night, to monitor emergency alarm signals and coordinate rapid response with Police, Fire, and EMS. This is a mission-critical, in-person role with a starting wage of $15.00/hour plus benefits.

You’ll stay calm under pressure, follow procedures, and communicate clearly with customers during urgent situations. The position includes nights, weekends, and holidays on a shared rotation.

Qualifications

• 18+ with High School Diploma or GED.
• Valid ID (driver's license or state ID).
• Ability to pass a background check (licensing requirement).
• Basic computer and typing skills.

Responsibilities

• Monitor and respond to fire, burglary, medical, and supervisory alarms.
• Dispatch Police, Fire, or EMS according to procedures.
• Communicate confidently with customers during urgent situations.
• Handle incoming and outbound calls with accuracy and professionalism.
• Document actions clearly and precisely.
• Support after-hours answering service and message routing.

Skills

Calm under pressure

Attention to detail

Dependable

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

BECO Holding Company in Birmingham, AL is seeking Alarm Operators for 12-hour shifts, day or night, to monitor emergency alarm signals and coordinate rapid response with Police, Fire, and EMS. This is a mission-critical, in-person role with a starting wage of $15.00/hour plus benefits.

You’ll stay calm under pressure, follow procedures, and communicate clearly with customers during urgent situations. The position includes nights, weekends, and holidays on a shared rotation.