24/7 Alarm Dispatch & Response Operator

Armstrongs; Greenville (SC); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation

Comprehensive health benefit plans

401(k) retirement plan

Inclusive parental leave

Wellbeing and lifestyle perks

Generous PTO

Job summary

Becklar is hiring for a part-time alarm monitoring support role in Greenville, SC. You’ll process alarm signals quickly, dispatch authorities, assist with tests, document responses, and learn new software while growing professionally.

We offer growth opportunities, tuition reimbursement, health benefits, 401k match, and a supportive team environment. Candidates must be 18+, have a high school diploma, and endure a 2-week paid training; weekend/holiday shifts are required.

Qualifications

• Must be 18 years of age or older with a high school diploma or GED.
• Prior customer service experience preferred.
• Ability to type a minimum of 40 wpm.
• We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend. You also must be willing to work holidays.
• Ability to make a 6 month commitment to work here.
• Must be able to pass a 2 week fully-paid training class.
• Must be able to pass a pre-employment drug test and background check.

Responsibilities

• Process alarm signals quickly, accurately and professionally while managing stressful situations.
• Dispatch the proper authorities to subscribers’ locations in emergencies, verify that help is on the way, and notify responsible parties.
• Assist our alarm company partners with alarm system tests to ensure subscriber’s alarms are working properly.
• Accurately document all responses for the alarm on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Skills

Customer service

Typing 40 wpm

Schedule flexibility

6 month commitment

Training program

Background check

Drug test

18+ age

High school diploma

Education

High school diploma or GED

Job description

Becklar is hiring for a part-time alarm monitoring support role in Greenville, SC. You’ll process alarm signals quickly, dispatch authorities, assist with tests, document responses, and learn new software while growing professionally.

We offer growth opportunities, tuition reimbursement, health benefits, 401k match, and a supportive team environment. Candidates must be 18+, have a high school diploma, and endure a 2-week paid training; weekend/holiday shifts are required.