24/7 911 Dispatcher: Calm, Critical-Care Communicator

County Emergency Communications; Blooming Glen (PA); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement benefits

Paid leave

Employee assistance services

Descripción de la vacante

County Emergency Communications in Blooming Glen, PA seeks an 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will gather essential information, confirm locations, and coordinate resources according to agency procedures, often under pressure.

As a dispatcher you will work with multiple communication systems, maintain records, and ensure accurate information relay while supporting a fast-paced public safety environment. Training and shifts may vary.

Formación

• High school diploma or recognized equivalency commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Good typing speed, listening skills, clear speech, and ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conocimientos

Active listening

Typing

Clear speech

Basic computer skills

Information organization

Educación

High school diploma or GED

Herramientas

CAD systems

Descripción del empleo

County Emergency Communications in Blooming Glen, PA seeks an 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will gather essential information, confirm locations, and coordinate resources according to agency procedures, often under pressure.

As a dispatcher you will work with multiple communication systems, maintain records, and ensure accurate information relay while supporting a fast-paced public safety environment. Training and shifts may vary.