911 Emergency Dispatcher — Calm, Precise, 24/7 Shifts

911 Emergency Communications; Glenmoore (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Glenmoore, PA seeks a dispatcher to connect callers with police, fire, or EMS resources. You may receive emergency and nonemergency calls, confirm locations, document changes, and relay accurate information using multiple systems.

The role requires calm communication, careful attention, and the ability to work in a fast-paced environment with rotating shifts and potential overtime. Training and background checks apply.

Qualifications

• A high school diploma or GED is commonly required.
• Accurate typing, active listening, clear speech.
• Basic computer proficiency and the ability to organize information under pressure.
• The official announcement determines required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Computer literacy

Organizational skills

Education

High School Diploma or GED

Job description

911 Emergency Communications in Glenmoore, PA seeks a dispatcher to connect callers with police, fire, or EMS resources. You may receive emergency and nonemergency calls, confirm locations, document changes, and relay accurate information using multiple systems.

The role requires calm communication, careful attention, and the ability to work in a fast-paced environment with rotating shifts and potential overtime. Training and background checks apply.