911 Emergency Dispatcher: Calm, Critical Response

911 Emergency Communications; Blakeslee (PA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

911 Emergency Communications in Blakeslee, PA, seeks skilled Emergency Dispatcher to connect callers with responders. You may receive emergency and nonemergency calls, verify locations, document details, and coordinate Police, Fire, or EMS resources per agency procedures.

The role requires calm communication, strong multitasking, and the ability to work with multiple communications systems; overtime and irregular shifts may apply.

Qualifikationen

• High school diploma or equivalent is commonly required.
• Typing accuracy and clarity are important.
• Ability to stay calm and focused under pressure.
• Comfort with basic computer tasks and information organization.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Organize information

Ausbildung

High school diploma

Tools

Computer-aided dispatch systems

Jobbeschreibung

911 Emergency Communications in Blakeslee, PA, seeks skilled Emergency Dispatcher to connect callers with responders. You may receive emergency and nonemergency calls, verify locations, document details, and coordinate Police, Fire, or EMS resources per agency procedures.

The role requires calm communication, strong multitasking, and the ability to work with multiple communications systems; overtime and irregular shifts may apply.