24/7 911 Call Taker — Start Your Public Safety Career

Regional 911 Intake Solutions; Mason (TN); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

Regional 911 Intake Solutions in Tipton, Tennessee seeks 911 Call Takers to be the first point of contact during emergencies. You will answer calls, verify locations, gather callback information, and document details for dispatch.

The role requires calm communication, attention to accuracy, and the ability to follow structured procedures. Shift work is common in this public safety environment, with rotating schedules and the potential for nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• Strong listening and communication skills; accurate typing.
• Ability to follow structured procedures and pass required assessments.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training and certification.

Connaissances

Listening skills

Typing accuracy

Verbal communication

Formation

High school diploma or equivalent

Outils

Dispatch software

Description du poste

Regional 911 Intake Solutions in Tipton, Tennessee seeks 911 Call Takers to be the first point of contact during emergencies. You will answer calls, verify locations, gather callback information, and document details for dispatch.

The role requires calm communication, attention to accuracy, and the ability to follow structured procedures. Shift work is common in this public safety environment, with rotating schedules and the potential for nights, weekends, and overtime.