24/7 911 Call Taker – Public Safety Communications

National Public Safety Careers; North Stonington (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training opportunities

Job summary

National Public Safety Careers is seeking qualified candidates for 911 Call Taker roles in North Stonington, CT. You will receive emergency calls, verify locations, and document details for dispatch teams, following scripted questions and protocols.

Successful applicants typically have a high school diploma and strong listening, typing, and communication skills. Training and certifications will be provided; shifts may include nights, weekends, and overtime.

Qualifications

• Strong listening comprehension.
• Accurate typing at a reasonable speed.
• Clear verbal communication with callers.

Responsibilities

• Answer incoming emergency calls and document information for dispatch.
• Verify incident location and caller contact details.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Active listening

Accurate typing

Clear verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking qualified candidates for 911 Call Taker roles in North Stonington, CT. You will receive emergency calls, verify locations, and document details for dispatch teams, following scripted questions and protocols.

Successful applicants typically have a high school diploma and strong listening, typing, and communication skills. Training and certifications will be provided; shifts may include nights, weekends, and overtime.