2026 Public Safety Dispatcher

Six Flags Entertainment Corporation; Concord (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Six Flags Entertainment Corporation is seeking a Dispatch Operator at Six Flags Hurricane Harbor Concord to coordinate dispatch functions and maintain park-wide communication for safety and operations. You will serve as the central contact for security, medical, and emergency responses to ensure timely communication across the park.

The role requires staying composed under pressure, completing daily logs and reports, and using CAD systems, Microsoft Office, and radio/phone/email channels to

Qualifications

• Must be at least 18 years old.
• Must have open availability, including weekends.
• Must be able to sit, stand, walk, or move for extended periods.
• Must be able to use Microsoft Office programs.
• Must be detailed oriented with strong organizational skills.
• Must be able to meet deadlines and make quick decisions either independently or as part of a team.
• Must complete all necessary Six Flags Training courses and obtain necessary certifications.

Responsibilities

• Coordinate all dispatch functions and park-wide communication.
• Serve as central contact for security, medical, and emergency responses.
• Receive incoming calls for service and dispatch to proper personnel.
• Log all calls for service in a Computer aided dispatch (CAD) system.
• Assign incident reports to personnel to complete.
• Distribute keys, radios, and other supplies and ensure accountability.
• Complete daily, weekly, and monthly reports.
• Communicate radio repair issues with proper personnel.
• Understand procedures during power failure and emergency situations.
• Dispatch and monitor missing persons throughout the park.

Skills

Microsoft Office proficiency

Communication under pressure

Organizational skills

Teamwork

Tools

CAD system

Job description

At Six Flags Hurricane Harbor Concord, our team members play a vital role in creating a safe, fun, and memorable experience for every guest. The Dispatch Operator is a critical part of our safety and operations team, responsible for coordinating all dispatch functions and maintaining park‑wide communication. This position serves as a central point of contact for security, medical, and emergency responses, ensuring timely and effective communication across the park.

• Responsible for the execution of all Dispatch functions.
• Facilitate park-wide communication via phone, radio, and email.
• Receive incoming calls for service as per policy/procedure.
• Dispatch and communicate all security related calls to proper personnel.
• Dispatch and communicate all medical emergencies to proper personnel.
• Log all calls for service in a Computer aided dispatch (CAD) system.
• Assign incident reports to personnel to complete.
• Distribute keys, locks, radio equipment, and other supplies to proper personnel and ensure all are accounted for at the end of the night.
• Complete daily, weekly, and monthly reports.
• Responsible for communicating any radio repair issues with proper personnel.
• Understand all procedures during power failure and/or emergency situations.
• Dispatch and monitor all missing persons throughout the park.
• Must be able to remain composed in highly stressful situations.
• Must have an open availability.
• Must be at least 18 years of age and be able to work a flexible schedule including weekends, days, nights, varied shifts, and holidays.
• Must have the ability to use Microsoft Office programs.
• Must be detailed oriented and have exceptional organizational skills.
• Must be able to meet aggressive deadlines and make efficient decisions either independently or as part of a team.
• Must be able to sit, stand, walk, or maintain continuous movement for an extended period of time.
• Must be able to complete all necessary Six Flags Training courses and obtain necessary certifications.