Operations Dispatcher

Worlds of Fun LLC; Kansas City (MO); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Free park admission

Ride nights

Flexible schedule

Teamwork experience

Fast-paced environment

Job summary

Worlds of Fun, located in Kansas City, MO, is seeking an Operations Dispatcher (seasonal, 18+). You will play a key behind-the-scenes role by handling calls, coordinating with park teams, and dispatching assistance where needed to keep the park running safely.

Ideal candidates are organized, able to stay calm under pressure, with strong communication skills and comfort using Office 365. Evening/weekend shifts and preseason training may be required.

Qualifications

• Minimum age 18
• Strong verbal communication skills
• Ability to multitask in a fast-paced environment
• Calm and professional demeanor in high-pressure situations
• Willingness to work evenings, weekends, holidays, and preseason training

Responsibilities

• Answer incoming calls and gather important information quickly and accurately
• Dispatch the correct park teams, including Admissions, Aquatics, Maintenance, Park Services, and Rides
• Monitor multiple radio channels and record key details
• Distribute equipment to approved and trained personnel
• Assist with creating and sharing operational reports with park leadership
• Stay organized and focused during busy or emergency situations
• Support Operations leadership with additional tasks as needed

Skills

Strong verbal communication

Multitasking

Calm under pressure

Office 365 familiarity

Tools

Office 365

Job description

Operations Dispatcher (Ages 18+) -

Department: Operations
Reports To: Safety Manager
Position Type: Seasonal

About the Job

Looking for a summer job where you play a key role behind the scenes? As an Operations Dispatcher at Worlds of Fun, you'll help keep the park running safely and smoothly by handling calls, communicating with park teams, and dispatching help where it's needed. This position is perfect for young adults who are organized, calm under pressure, and interested in gaining real-world operations and communication experience.

Why Work at Enchanted Parks?

• Free park admission
• Team member ride nights and special events
• Flexible scheduling throughout the summer season
• Valuable experience in communication, operations, and teamwork
• Active, fast-paced work environment
• Open to applicants 18 years and older

What You'll Do

• Answer incoming calls and gather important information quickly and accurately
• Dispatch the correct park teams, including Admissions, Aquatics, Maintenance, Park Services, and Rides
• Monitor multiple radio channels and record key details
• Distribute equipment to approved and trained personnel
• Assist with creating and sharing operational reports with park leadership
• Stay organized and focused during busy or emergency situations
• Support Operations leadership with additional tasks as needed

What We're Looking For

• Minimum age: 18
• Strong verbal communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Calm and professional demeanor during high-pressure situations
• Comfortable using computers, including Office 365, and typing efficiently
• Willingness to work evenings, weekends, holidays, and preseason training
• Follow-through skills and attention to detail
• Prior related employment is helpful but not required

Other Duties

Additional responsibilities may be assigned as needed to support park operations.

Enchanted Parks is a Smoke-Free, Drug-Free Equal Opportunity Employer.