SFOG Comm Ctr Dispatch

Six Flags Entertainment Corporation; Austell (GA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Free park tickets for family

Promotion opportunities

Scholarship opportunities

Exclusive employee events

Free access to Georgia attractions

Flexible scheduling

Job summary

Six Flags Entertainment Corporation is seeking a Dispatch Center Operator in Austell, GA to handle emergency and non-emergency calls, manage radio channels, and coordinate park communications. The role requires staying calm under pressure, delivering accurate information, and supporting park leadership.

Responsibilities include logging data, dispatching staff, handling multiple phone lines, and ensuring guest-first standards while working a flexible schedule.

Qualifications

• Excellent written and verbal communication skills.
• Familiarity with Windows-based software including Word and Excel.
• Dispatch, customer service, or security experience preferred.

Responsibilities

• Follow proper operating procedures.
• Open and close the park daily, year-round.
• Manage park radio channels and dispatch information.
• Dispatch park personnel to calls and answer phones.
• Enforce radio policies and log activity in databases.
• Log ride downtime and security activity; monitor wait times.
• Track hourly attendance and coordinate with sister park.

Skills

Communication

Multitasking

Customer Service

Windows/Word

Excel

Radio/Dispatch

Education

High School Diploma

Tools

Windows OS

Microsoft Word

Microsoft Excel

Job description

Overview

The Dispatch Center Operators are responsible for a variety of tasks including dispatching emergency and non-emergency calls, various department activities, computing park attendance information, monitoring different radio channels, as well as other duties. The Operator must be able to answer multiple phone lines monitor and dispatch information on all park radio channels and keep a clear line of communication with the park director and management teams.

What's In It For You

• Free tickets for your family & friends!
• Promotion opportunities!
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

Responsibilities

• Following proper operating procedures.
• Daily opening and closing of the park year-round.
• Managing all park radio channels.
• Dispatching park personnel to various calls.
• Answering multiple phone lines.
• Maintaining a professional environment by enforcing strict radio policies.
• Logging ride downtime and security activity into appropriate databases.
• Logging ride wait times frequently
• Completing hourly attendance tracking.
• Communicating with sister park (Six Flags White Water) to disclose important information
• Communicating essential park information across all park channels
• Dispatching emergencies in a calm, professional manner.
• Ensuring Guest First Standards are followed and enforced.
• Other Duties as assigned.

Payrate: $13.50/hr

Qualifications

Minimum Qualifications:

• Have excellent written and verbal communication skills.
• Have a clear understanding of Windows-based software including Word and Excel.
• Dispatch, Customer Service, or Security experience preferred.
• Be able to multitask & self-motivated.
• Be at least 18 years old.
• Have a high school diploma.
• Be able to work in a fast-paced environment.
• Have an enthusiastic and positive Guest First Orientation and enjoy working with people.
• Be able to respond immediately and adapt to all emergencies.
• Have a strong attention to detail.
• Be able to work a flexible schedule / open availability.
• Remain calm in high-intensity situations.

Physical requirements:

• Must be able to sit for an extended period of time.
• Must be capable of lifting and carrying up to 75 pounds.
• Must have a drivers license and be able to operate a motor vehicle.