Communications Center Dispatcher -$13.50/hr.

Six Flags Entertainment Corporation; Austell (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Career development

Free tickets

Employee events

Job summary

Six Flags Entertainment Corporation seeks an Dispatch Center Operator to manage emergency and non-emergency calls, monitor park radio channels, and coordinate park personnel. The role requires strong communication, multitasking, and a calm demeanor in high-stress situations.

You will support daily park operations, track attendance, and ensure guest-first service while maintaining safety and efficiency across all channels.

Qualifications

• Excellent written and verbal communication.
• Proficient with Windows-based Word and Excel.
• Dispatch, customer service, or security experience preferred.
• Ability to multitask and stay motivated.
• Must be at least 18 years old.
• High school diploma required.
• Able to work in a fast-paced environment.
• Positive, guest-first orientation.
• Calm under high-stress situations.
• Flexible schedule / open availability.
• Valid driver’s license.

Responsibilities

• Follow proper operating procedures.
• Open and close park daily year-round.
• Manage all park radio channels.
• Dispatch park personnel to calls.
• Answer multiple phone lines.
• Enforce radio policies and maintain professionalism.
• Log ride downtime and security activity.
• Log ride wait times.
• Complete hourly attendance tracking.
• Communicate with sister park and share information.
• Dispatch emergencies calmly.
• Ensure Guest First Standards are followed.
• Other duties as assigned.

Skills

Communication skills

Multitasking

Self-motivated

Customer service

Windows familiarity

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Overview:

The Dispatch Center Operators are responsible for a variety of tasks including dispatching emergency and non-emergency calls, various department activities, computing park attendance information, monitoring different radio channels, as well as other duties. The Operator must be able to answer multiple phone lines monitor and dispatch information on all park radio channels and keep a clear line of communication with the park director and management teams.

What's In It For You

• Free tickets for your family & friends!
• Promotion opportunities!
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

Responsibilities

• Following proper operating procedures.
• Daily opening and closing of the park year-round.
• Managing all park radio channels.
• Dispatching park personnel to various calls.
• Answering multiple phone lines.
• Maintaining a professional environment by enforcing strict radio policies.
• Logging ride downtime and security activity into appropriate databases.
• Logging ride wait times frequently
• Completing hourly attendance tracking.
• Communicating with sister park (Six Flags White Water) to disclose important information
• Communicating essential park information across all park channels
• Dispatching emergencies in a calm, professional manner.
• Ensuring Guest First Standards are followed and enforced.
• Other Duties as assigned.

Payrate

$13.50/hr

Qualifications

Minimum Qualifications

• Have excellent written and verbal communication skills.
• Have a clear understanding of Windows-based software including Word and Excel.
• Dispatch, Customer Service, or Security experience preferred.
• Be able to multitask & self-motivated.
• Be at least 18 years old.
• Have a high school diploma.
• Be able to work in a fast-paced environment.
• Have an enthusiastic and positive Guest First Orientation and enjoy working with people.
• Be able to respond immediately and adapt to all emergencies.
• Have a strong attention to detail.
• Be able to work a flexible schedule / open availability.
• Remain calm in high-intensity situations.

Physical requirements

• Must be able to sit for an extended period of time.
• Must be capable of lifting and carrying up to 75 pounds.
• Must have a drivers license and be able to operate a motor vehicle.