Communications Center Dispatcher -$13.50/hr.

Canada's Wonderland; Austell (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free tickets for family

Promotion opportunities

Scholarships

Employee parties

Free access to attractions

Career development

Flexible scheduling

Job summary

Canada's Wonderland in Austell, GA is seeking a Dispatch Center Operator to manage emergency and non-emergency calls, monitor park radio channels, and coordinate dispatches with park leadership. The role requires strong communication and the ability to multitask in a fast-paced environment.

The position offers a pay rate of $13.50/hr with flexible scheduling, opportunities for advancement, and access to exclusive employee benefits. Join a team dedicated to Guest First standards and park safety.

Qualifications

• Excellent written and verbal communication skills.
• High school diploma.
• Ability to multitask in a fast-paced environment.
• Attention to detail and guest-first orientation.
• Must be at least 18 years old.
• Flexible schedule availability.
• Dispatch, customer service, or security experience preferred.

Responsibilities

• Follow proper operating procedures.
• Open and close the park daily year-round.
• Manage all park radio channels.
• Dispatch park personnel to calls.
• Answer multiple phone lines.
• Enforce radio policies and maintain professionalism.
• Log ride downtime and security activity in databases.
• Log ride wait times and attendance.
• Communicate information to sister parks and across park channels.
• Dispatch emergencies calmly and professionally.
• Ensure Guest First Standards are followed.

Skills

Communication skills

Multitasking

Education

High school diploma

Tools

Word

Excel

Job description

The Dispatch Center Operators are responsible for a variety of tasks including dispatching emergency and non-emergency calls, various department activities, computing park attendance information, monitoring different radio channels, as well as other duties. The Operator must be able to answer multiple phone lines monitor and dispatch information on all park radio channels and keep a clear line of communication with the park director and management teams.

What's In It For You

• Free tickets for your family & friends!
• Promotion opportunities!
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

Responsibilities

• Following proper operating procedures.
• Daily opening and closing of the park year-round.
• Managing all park radio channels.
• Dispatching park personnel to various calls.
• Answering multiple phone lines.
• Maintaining a professional environment by enforcing strict radio policies.
• Logging ride downtime and security activity into appropriate databases.
• Logging ride wait times frequently
• Completing hourly attendance tracking.
• Communicating with sister park (Six Flags White Water) to disclose important information
• Communicating essential park information across all park channels
• Dispatching emergencies in a calm, professional manner.
• Ensuring Guest First Standards are followed and enforced.
• Other Duties as assigned.

Payrate: $13.50/hr

Minimum Qualifications

• Have excellent written and verbal communication skills.
• Have a clear understanding of Windows-based software including Word and Excel.
• Dispatch, Customer Service, or Security experience preferred.
• Be able to multitask & self-motivated.
• Be at least 18 years old.
• Have a high school diploma.
• Be able to work in a fast-paced environment.
• Have an enthusiastic and positive Guest First Orientation and enjoy working with people.
• Be able to respond immediately and adapt to all emergencies.
• Have a strong attention to detail.
• Be able to work a flexible schedule / open availability.
• Remain calm in high-intensity situations.

Physical requirements

• Must be able to sit for an extended period of time.
• Must be capable of lifting and carrying up to 75 pounds.
• Must have a drivers license and be able to operate a motor vehicle.