Upscale F&B Server - Elevate Guest Experience & Upsell

Accor; Fatih; On-site; TRY 134,000 - 201,000; Full time

Job summary

Accor in Istanbul's Grand Tarabya is seeking a hospitality professional for our Food & Beverage outlet. You will greet guests, take orders, upsell where possible, and ensure smooth service supported by our team in a luxury setting overlooking the Bosphorus.

The role requires calm, guest-focused service in a fast-paced environment, with Turkish and English fluency and the ability to work collaboratively to deliver memorable dining experiences.

Qualifications

• Fluency in Turkish and English required.
• Ability to focus on guest needs and stay courteous under pressure.
• Strong interpersonal and problem solving abilities.

Responsibilities

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate

Skills

Fluency in Turkish

Fluency in English

Guest service mindset

Team player

Job description

Accor in Istanbul's Grand Tarabya is seeking a hospitality professional for our Food & Beverage outlet. You will greet guests, take orders, upsell where possible, and ensure smooth service supported by our team in a luxury setting overlooking the Bosphorus.

The role requires calm, guest-focused service in a fast-paced environment, with Turkish and English fluency and the ability to work collaboratively to deliver memorable dining experiences.