Restaurant Server & Guest Experience Specialist

Accor; Çankaya; On-site; TRY 134,000 - 201,000; Full time

Job summary

Accor in Turkey is seeking a guest-focused service team member to support banquets, reservations, menus, and customer inquiries. You will welcome guests, advise on food and beverage choices, take orders, and ensure smooth service with teamwork and attention to appearance and standards.

Ideal candidates have strong communication skills, experience in hospitality, and proficiency with MS Office and Opera. English proficiency is preferred, and candidates who embrace social projects and

Qualifications

• Preferably graduates from tourism/hotel management programs.
• Excellent communication skills and teamwork ability.
• Proficient with MS Office and Opera system.
• Well-groomed appearance and high personal awareness.
• Experience in the service sector and organized mindset.
• Orientation toward the tourism field with team spirit.
• Willing to participate in social projects led by the company.
• English proficiency preferred.

Responsibilities

• Preparing tables, chairs, service sets before service.
• Checking reservations and menus.
• Preparing banquet, buffet, conference, cocktail arrangements.
• Welcoming customers.
• Advising customers on food and beverage selection.
• Taking food and beverage orders from customers.
• Serving food and beverages.
• Collecting the bill.
• Receiving requests and complaints from customers and forwarding to authorities.

Skills

High communication skills

Teamwork

Organizational skills

Customer service orientation

Appearance awareness

Education

Graduated from Tourism and Hotel Management

Tools

MS Office

Opera system

Job description

Accor in Turkey is seeking a guest-focused service team member to support banquets, reservations, menus, and customer inquiries. You will welcome guests, advise on food and beverage choices, take orders, and ensure smooth service with teamwork and attention to appearance and standards.

Ideal candidates have strong communication skills, experience in hospitality, and proficiency with MS Office and Opera. English proficiency is preferred, and candidates who embrace social projects and