Guest Experience Ambassador – Fine Dining & Wine Service

Hilton; Fatih; On-site; TRY 134,000 - 201,000; Full time

Job summary

Hilton Istanbul Bosphorus is seeking a friendly and professional Waiter/ess to join our Hotels team. You will provide warm, attentive service, presenting menus and wine, taking orders, and delivering memorable experiences to guests throughout their stay.

You will coordinate with kitchen and bar teams, ensure tables are well-prepared, and upsell desserts and liquors where appropriate. Join us in a historic setting known for hospitality excellence.

Responsibilities

• Prepare setup of tables and chairs for service periods
• Ensure chinaware and cutlery are clean and in good shape
• Ensure area is clean and ready for service with right equipment
• Assist guests with seating and manage bags and coats
• Present menu and wine to guests and take orders
• Provide service and presentation to maximize guest satisfaction
• Coordinate with other departments and communicate professionally
• Upsell items during meal service and ensure orders are added to the bill

Job description

Hilton Istanbul Bosphorus is seeking a friendly and professional Waiter/ess to join our Hotels team. You will provide warm, attentive service, presenting menus and wine, taking orders, and delivering memorable experiences to guests throughout their stay.

You will coordinate with kitchen and bar teams, ensure tables are well-prepared, and upsell desserts and liquors where appropriate. Join us in a historic setting known for hospitality excellence.