TikTok Commerce - Mass Acquisition and Incubation Lead

TikTok; Fatih; On-site; TRY 180,000 - 320,000; Full time

Job summary

TikTok is seeking a senior partner growth lead to drive growth, activeness and retention across thousands of partners in the Turkey region. You will shape lifecycle strategies, incentives and community initiatives while coordinating with product teams to enhance upload services, content production and the overall user experience on TikTok Commerce.

The role requires 5+ years in mass account management, experience managing large partner networks, and strong cross-team collaboration.

Qualifications

• Bachelor’s degree or above with 5+ years of mass account management experience.
• Experience managing hundreds of partners and driving growth.
• Strong cross-team collaboration and project leadership.

Responsibilities

• Responsible for thousands of partner growth to increase activeness, sales and retention.
• Identify partner pain points and lifecycle growth opportunities using data-driven insights.
• Lead the team to roll out incentive policies, growth missions, partner communities, email campaigns and incubation activities.
• Collaborate with Product and cross-functional teams to optimize product uploading, content production and user experience for TikTok Commerce.

Skills

Mass account management

Team leadership

Cross-functional collaboration

English fluency

Education

Bachelor’s degree or above

Job description

Responsibilities

• Responsible for thousands of partner growth, aiming to increase activeness, sales and retention.


• Figure out partners' pain points and life-cycle growth strategy in a data-driven approach, identify opportunities to increase the business for partners through scalable solutions.


• Lead the team to manage the roll-out including but not limited to incentive policy, growth mission, partner community, email campaign, webinar and other incubation activities.


• Work with the Product team and other cross-functions to optimize product uploading service, content production and user experience with robust product features and smooth experience in TikTok Commerce.

Minimum Qualifications

• Bachelor’s Degree or above, 5+ years experience in mass account management or mass incuation, experience of managing hundreds of partners is required.


• Has experience in mass user or client management, familiar with key levels including but not limited to incentive policy, growth mission, community, email campaign, partner education etc.


• Has experience of managing teams. Good at cross-team collaboration and moving things forward, ability to drive successful projects with a wide range of people.


• Fluent in English

Preferred Qualifications

• Good data sense, ability to deal with complex business analysis and intelligence in defining goals and opportunities.


• Excellent written and verbal communication skills, experience in a highly results-oriented environment with external client interaction is required.


• Structured and original thinking, ability to thrive in an ambiguous environment and explain complex concepts simply.


• Strong knowledge of the European commerce landscape, user demands, digital evolution and mobile transformation is a plus.