Technical Service Leader - Adhesives & Sealants
Sika
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Job summary
Sika Türkiye is seeking a skilled Technical Service Lead to support the Industry Target Market. You will guide the Technical Service team, deliver expert product solutions for adhesives and sealants, and ensure high-quality customer support across Türkiye.
Responsibilities include training, on-site investigations, and coordinating with Sales and Corporate functions to drive successful customer implementations and continuous improvement.
Qualifications
- Bachelor's degree in Chemistry or related field.
- Strong technical expertise with adhesives, sealants, and related chemistries.
- Experience in technical service, application engineering or product development is preferred.
Responsibilities
- Serve as the primary technical support partner for the Industry Target Market Sales team in Türkiye.
- Lead and develop the Technical Service team to ensure high competence and customer support.
- Provide technical expertise across adhesive, sealing, and related chemical solutions.
- Identify and recommend suitable product solutions based on customer needs.
- Coordinate product testing activities and ensure compliance with quality standards.
- Act as liaison between Sales, Customers, and Sika functions for technical coordination.
- Plan and deliver training programs for customers and internal teams.
- Prepare technical reports on complaints, performance issues, and field observations.
- Support new product evaluations and customer implementation projects.
- Contribute to continuous improvement with technical insights and market feedback.
Skills
Education
Tools
Job description
Sika Türkiye is seeking a skilled Technical Service Lead to support the Industry Target Market. You will guide the Technical Service team, deliver expert product solutions for adhesives and sealants, and ensure high-quality customer support across Türkiye.
Responsibilities include training, on-site investigations, and coordinating with Sales and Corporate functions to drive successful customer implementations and continuous improvement.
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