IT Support & Digital Solutions Lead

Sika; Fatih; On-site; TRY 133,920 - 200,880; Full time

Job summary

Sika in Fatih is seeking an IT Support professional to deliver first-line and second-line IT support for hardware, software, and business applications. You will lead IT projects, conduct user training, and develop data-driven solutions.

The ideal candidate should have a Bachelor's degree in IT or related field, possess troubleshooting skills, and be familiar with project management methodologies. Join Sika to enhance IT services and contribute to digital transformation initiatives.

Qualifications

• Experience in providing first-line and second-line IT support.
• Proven project management skills (Agile and/or Waterfall).
• Experience in data analytics and dashboard creation.

Responsibilities

• Provide technical support for hardware and software.
• Manage IT projects from initiation to completion.
• Conduct training sessions for users.

Skills

Troubleshooting

Project Management

Power BI

Microsoft 365

Education

Bachelor's degree in IT or related field

Tools

Microsoft Teams

SharePoint

Job description

Sika in Fatih is seeking an IT Support professional to deliver first-line and second-line IT support for hardware, software, and business applications. You will lead IT projects, conduct user training, and develop data-driven solutions.

The ideal candidate should have a Bachelor's degree in IT or related field, possess troubleshooting skills, and be familiar with project management methodologies. Join Sika to enhance IT services and contribute to digital transformation initiatives.