Technical Service Engineer-Ankara

NanoSpek; Çankaya; On-site; TRY 180,000 - 240,000; Full time

Job summary

NanoSpek is seeking a Technical Service Engineer to be based at our Ankara site. This full-time, on-site role installs, commissions, and maintains analytical and material-characterization instruments at customer facilities.

You will diagnose faults, perform repairs, deliver technical support, and train end users. Daily tasks include preventive maintenance, documenting activities, coordinating with vendors, and upholding safety and quality standards.

Qualifications

• Strong technical services and technical support skills for analytical and material characterization instruments.
• Proficient analytical and troubleshooting abilities to diagnose and resolve complex technical issues.
• Effective communication skills for interacting with customers, vendors, and internal teams.

Responsibilities

• Install, commission, and maintain analytical instruments at customer sites.
• Diagnose faults, perform repairs, and provide technical support and training to end users.
• Conduct routine preventive maintenance and document service activities.
• Coordinate with vendors and internal teams; ensure safety and quality standards.
• Assist in continuous improvement of service processes and documentation.

Skills

Technical services

Troubleshooting

Communication

Laboratory instruments

System faults

Education

Bachelor’s degree in Science or Engineering

Job description

Company Description

NanoSpek was founded in 2005 to provide high-quality, innovative analytical instruments to Turkey’s industry, universities, and research institutions for R&D, material characterization, quality control, and process control applications. The company represents world-leading brands in material characterization as the authorized distributor in Turkey. NanoSpek also delivers reliable after-sales technical support and consultancy services for process control solutions. The team is focused on meeting evolving customer needs through advanced technology and dependable service.

Role Description

The Technical Service Engineer-Ankara is a full-time, on-site role based at NanoSpek’s Ankara location. This role is responsible for installing, commissioning, and maintaining analytical and material characterization instruments at customer sites. The engineer will perform diagnostics, troubleshooting, and repairs, while providing technical support and training to end users. Day-to-day tasks include conducting routine preventive maintenance, documenting service activities, coordinating with vendors and internal teams, and ensuring that all service work meets safety and quality standards. The role also involves supporting customers with technical inquiries and contributing to continuous improvement of service processes.

Qualifications

• Strong Technical Services and Technical Support skills for analytical and material characterization instruments.


• Proficient Analytical Skills and Troubleshooting abilities to diagnose and resolve complex technical issues.


• Effective Communication skills for interacting with customers, vendors, and internal teams.


• Bachelor’s degree in Science or Engineering (e.g., Physics, Physics Engineering, Electronics Engineering) or a related technical field.


• Experience in laboratory instruments or similar technical service environments is an advantage.


• Ability to work on-site at customer facilities, travel as needed, and manage service tasks independently.


• Good command of English for technical documentation and communication; English fluency required.


• Familiarity with safety standards, quality procedures, and basic IT skills (e.g., MS Office, remote support tools).


• Troubleshooting, diagnosing system faults or technical problems

Other Requirements

• Completed military service for male candidates.


• The trainings will take place mostly in Ankara and in Germany