Field Service Engineer - Microscopy Systems, Global Travel

ZEISS Group

Fatih

On-site

TRY 400,000 - 640,000

Full time

45 hours ago
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Benefits offered by this job

Technical training
Career growth
International collaboration

Job summary

ZEISS is seeking a Field Service Specialist to join our microscopy team in Istanbul or Ankara, Türkiye, with frequent travel to customer sites. You will install, service and calibrate advanced ZEISS microscopy systems, coordinate with global experts, and ensure long‑term system reliability and customer satisfaction.

The role involves on-site and remote support, troubleshooting across mechanical, electronic and software domains, and collaboration with Sales, Applications and Global Technical

Qualifications

  • Bachelor’s degree in a technical discipline.
  • 1–3 years of technical service or field service experience.
  • Ability to read schematics and maintenance instructions.
  • Strong customer-facing and communication skills.
  • Willingness to travel frequently.

Responsibilities

  • Installing, commissioning, maintaining, calibrating and troubleshooting advanced microscopy systems at customer sites.
  • Performing preventive and corrective maintenance and system upgrades.
  • Diagnosing complex issues across mechanical, electronic, electrical, computer and software domains.
  • Providing on-site and remote technical support and customer guidance.
  • Maintaining CRM records and preparing service reports.

Skills

Troubleshooting
Root cause analysis
Customer-facing communication
English language proficiency
Willingness to travel

Education

Bachelor's degree in Electrical & Electronics Engineering / Electronics / Mechatronics / Physics or related technical discipline

Tools

CRM systems
Remote support tools
Service reporting systems
Ticketing platforms

Job description

ZEISS is seeking a Field Service Specialist to join our microscopy team in Istanbul or Ankara, Türkiye, with frequent travel to customer sites. You will install, service and calibrate advanced ZEISS microscopy systems, coordinate with global experts, and ensure long‑term system reliability and customer satisfaction.

The role involves on-site and remote support, troubleshooting across mechanical, electronic and software domains, and collaboration with Sales, Applications and Global Technical

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