Service Sales Engineer

Gea Group; Konak; On-site; TRY 350,000 - 550,000; Full time

Job summary

Gea Group in Turkey is seeking a Service Sales Engineer to drive service-related sales growth through technical expertise, market insight and strong customer engagement. You will lead sales execution, analyze markets, and collaborate across functions to expand service coverage and manage long-term relationships.

The role requires a Bachelor's in engineering, 3+ years of B2B technical sales, experience with separators and process equipment, and willingness to travel up to 60-80% to support

Qualifications

• Bachelor’s degree in engineering is required.
• 3+ years of B2B technical sales experience in machinery/automation.
• Experience with separators, decanters, or homogenizers is a plus.
• Strong ability to prep tender documents and proposals.

Responsibilities

• Conduct market research to identify trends, pricing benchmarks, and customer expectations.
• Develop long-term service sales strategies and targets.
• Qualify leads and advance opportunities through the pipeline.
• Prepare competitive proposals and RFQ responses.
• Collaborate with stakeholders to ensure timely proposal delivery and SLA fulfillment.
• Deliver technical and commercial presentations to customers.

Skills

B2B sales

Account management

Market analysis

Customer engagement

Education

Bachelor's degree in Mechanical / Electrical / Industrial Engineering

Tools

SAP C4C

Job description

We are looking for a Service Sales Engineer to drive service-related sales growth through technical expertise, market insight, and strong customer engagement. This role combines technical sales execution, market analysis, and cross-functional collaboration to expand service coverage, identify new opportunities, and manage long-term customer relationships across multiple industries.

Responsibilities / Tasks

Sales & Business Development

• Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.


• Develop and align long-term business strategies, targets, and service sales plans.


• Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.


• Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.


• Submit service proposals and actively manage opportunities through the sales pipeline.


• Collate and maintain up-to-date information on market pricing and customer needs.


• Prepare and deliver technical and commercial presentations to customers and stakeholders.


• Continuously update CRM systems and sales forecasts.

Customer & Stakeholder Collaboration

• Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.


• Work closely with relevant stakeholders to ensure the effective fulfillment of Service Level Agreements..


• Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.


• Partner with internal administration teams to ensure accurate and timely proposal delivery.


• Actively participate in industry networking, customer visits, trade shows, and industry events.

Communication & Coordination

• Maintain clear, professional communication with customers, internal teams, and management.


• Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.

Your Profile / Qualifications

• Bachelor's degree in Mechanical Engineering, Mechatronics Engineering, Electrical & Electronics Engineering, or Industrial Engineering.


• 3+ years of B2B technical sales experience, ideally within machinery and automation.


• Proven experience in separators, decanters, and homogenizers for industries such as:




• Dairy & Food


• Chemical & Pharmaceutical


• Beverage


• Marine & Energy




• Experience selling equipment and integrated process lines.


• Strong background in sales execution and opportunity management, with a demonstrated track record of revenue and profit growth.


• Highly commercial mindset with strong customer platform management capability.


• Experience in preparing tender documentation and participating in tender processes.


• Excellent written and verbal communication skills, able to work across levels, functions, cultures, and geographies.


• Resilient, proactive, and results-driven with a strong can-do attitude.


• Detail-oriented with the ability to manage multiple opportunities simultaneously.


• Strong interpersonal skills; able to work independently and within cross-functional teams.


• Self-motivated and accountable.


• Fluent in English. Only applications submitted in English will be considered.


• Working knowledge of MS Office and SAP C4C (or similar CRM tools).


• Willingness and ability to travel extensively (approximately 60-80%).


• No military obligation for male candidates.