Service Sales Engineer

GEA Germany GmbH; Kemalpaşa; On-site; TRY 150,000 - 210,000; Full time

Job summary

GEA Germany GmbH in Turkey is seeking a Service Sales Engineer to drive service-led sales growth through strong technical knowledge, market insight, and customer engagement. You will lead market analysis, develop service strategies, and advance opportunities across multiple industries while maintaining long-term relationships.

The role requires 3+ years in technical B2B sales, experience with separators, decanters, and homogenizers, and willingness to travel 60–80%.

Qualifications

• Bachelor's degree in Mechanical, Mechatronics, Electrical & Electronics, or Industrial Engineering.
• 3+ years of B2B technical sales experience in machinery and automation.
• Experience with separators, decanters, and homogenizers in Dairy, Food, Chemical & Pharmaceutical, Beverage, Marine & Energy industries.
• Experience selling equipment and integrated process lines.
• Strong sales execution and opportunity management track record.
• Fluent in English; applications in English only.
• Willingness to travel 60–80%.
• MS Office and SAP C4C (or similar CRM tools) experience.

Responsibilities

• Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.
• Develop and align long-term business strategies, targets, and service sales plans.
• Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.
• Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.
• Submit service proposals and actively manage opportunities through the sales pipeline.
• Collate and maintain up-to-date information on market pricing and customer needs.
• Prepare and deliver technical and commercial presentations to customers and stakeholders.
• Continuously update CRM systems and sales forecasts.
• Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.
• Work closely with relevant stakeholders to ensure the effective fulfillment of Service Level Agreements.
• Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.
• Partner with internal administration teams to ensure accurate and timely proposal delivery.
• Actively participate in industry networking, customer visits, trade shows, and industry events.
• Maintain clear, professional communication with customers, internal teams, and management.
• Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.

Skills

Technical sales

Market analysis

Customer engagement

Tender / proposal management

Cross-functional collaboration

Communication

Travel readiness

Education

Bachelors in Mechanical/Mechatronics/Electrical & Electronics/Industrial Engineering

Tools

MS Office

SAP C4C

Job description

We are looking for a Service Sales Engineer to drive service-related sales growth through technical expertise, market insight, and strong customer engagement. This role combines technical sales execution, market analysis, and cross-functional collaboration to expand service coverage, identify new opportunities, and manage long-term customer relationships across multiple industries.

Responsibilities / Tasks Sales & Business Development

• Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.
• Develop and align long-term business strategies, targets, and service sales plans.
• Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.
• Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.
• Submit service proposals and actively manage opportunities through the sales pipeline.
• Collate and maintain up-to-date information on market pricing and customer needs.
• Prepare and deliver technical and commercial presentations to customers and stakeholders.
• Continuously update CRM systems and sales forecasts.

Customer & Stakeholder Collaboration

• Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.
• Work closely with relevant stakeholders to ensure the effective fulfillment of Service Level Agreements.
• Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.
• Partner with internal administration teams to ensure accurate and timely proposal delivery.
• Actively participate in industry networking, customer visits, trade shows, and industry events.

Communication & Coordination

• Maintain clear, professional communication with customers, internal teams, and management.
• Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.

Your Profile / Qualifications

• Bachelor's degree in Mechanical Engineering, Mechatronics Engineering, Electrical & Electronics Engineering, or Industrial Engineering.
• 3+ years of B2B technical sales experience, ideally within machinery and automation.
• Proven experience in separators, decanters, and homogenizers for industries such as: Dairy & Food Chemical & Pharmaceutical Beverage Marine & Energy.
• Experience selling equipment and integrated process lines.
• Strong background in sales execution and opportunity management, with a demonstrated track record of revenue and profit growth.
• Highly commercial mindset with strong customer platform management capability.
• Experience in preparing tender documentation and participating in tender processes.
• Excellent written and verbal communication skills, able to work across levels, functions, cultures, and geographies.
• Resilient, proactive, and results-driven with a strong can-do attitude.
• Detail-oriented with the ability to manage multiple opportunities simultaneously.
• Strong interpersonal skills; able to work independently and within cross-functional teams.
• Self-motivated and accountable.
• Fluent in English.
• Only applications submitted in English will be considered.
• Working knowledge of MS Office and SAP C4C (or similar CRM tools).
• Willingness and ability to travel extensively (approximately 60–80%).
• No military obligation for male candidates.

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.