Sales Support Specialist

Reportage Türkiye; Sarıyer; Presencial; TRY 180 000 - 240 000; Tempo integral

Resumo da oferta

Reportage Türkiye is seeking a highly organized Sales Support Specialist to help streamline sales operations in Istanbul. You will coordinate documentation, maintain CRM data, and ensure smooth communication across internal teams.

The role requires strong Turkish and English, excellent organizational skills, and experience in sales support or related fields. Join a fast-paced, team-oriented environment and support after-sales activities.

Qualificações

• Bachelor’s degree from a university.
• Experience in sales support, sales operations, customer relations, real estate, or a similar role.
• Proficiency in Turkish and English, both written and spoken.
• Strong problem-solving, communication, and interpersonal skills.
• Organizational, planning, and follow-up skills; detail-oriented.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office; CRM experience preferred.

Responsabilidades

• Provide daily operational and administrative support to the Sales Team.
• Monitor availability and stock information; share updates with the Sales Team.
• Coordinate quotations, contracts, reservations, and other sales docs.
• Maintain accurate CRM data and customer records.
• Prepare sales and operational reports.
• Coordinate processes between Sales and other departments.
• Support after-sales processes and follow-up actions.
• Communicate professionally with customers in Turkish and English.
• Follow up on ongoing tasks to ensure timely completion.

Conhecimentos

Organizational skills

Communication

Problem-solving

Teamwork

Time management

Formação académica

Bachelor’s degree

Ferramentas

Microsoft Office

CRM systems

Descrição da oferta de emprego

At Reportage Türkiye, we are looking for a highly organized and proactive Sales Support Specialist to join our team and support the smooth execution of our sales operations.

This position will play an important role in supporting the Sales Team, coordinating sales documentation and customer-related processes, maintaining accurate CRM data, and ensuring effective communication between internal departments.

Key Responsibilities

• Provide daily operational and administrative support to the Sales Team.
• Monitor property/unit availability and stock information, ensure records are accurate and up to date, and regularly share current availability with the Sales Team.
• Support the preparation, coordination, and follow-up of quotations, contracts, reservations, and other sales-related documentation.
• Maintain accurate and up-to-date customer, lead, and sales information in the CRM system.
• Support the preparation of sales and operational reports.
• Coordinate relevant processes between Sales and other internal departments to ensure smooth and timely operations.
• Support after-sales processes and follow up on required actions.
• Communicate professionally with customers in both Turkish and English when required.
• Follow up on ongoing tasks and ensure that operational processes are completed accurately and on time.

Qualifications

• Bachelor’s degree from a university.
• Previous experience in sales support, sales operations, customer relations, real estate, or a similar role is preferred.
• Good command of Turkish and English, both written and spoken.
• Strong problem-solving skills and a solution-oriented approach.
• Strong communication and interpersonal skills.
• Strong organizational, planning, and follow-up skills.
• Detail-oriented, structured, and solution-focused working style.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Proficiency in Microsoft Office applications.
• Previous experience using CRM systems is preferred.
• Proactive, responsible, and comfortable working in a fast-paced, team-oriented environment.
• Communication and customer relations.
• Organization and time management.
• Follow-up and closure/completion of tasks.
• Problem-solving.
• Teamwork.
• Task tracking and prioritization.

Preferred Qualifications

Candidates with the following experience will be considered an advantage:

• Previous real estate / property development industry experience.
• Sales operations or sales support experience.
• Experience working with CRM systems.
• Experience communicating with international customers.
• Arabic language skills would be an advantage.

If you are organized, detail-oriented, customer-focused, and enjoy being at the center of a dynamic sales operation, we would be happy to hear from you.