CALL CENTER SPECIALIST

Property Expo Istanbul; Fatih; On-site; TRY 89,000 - 134,000; Full time

Job summary

Property Expo Istanbul is seeking a Call Center Specialist fluent in Turkish and English to support our real estate team. You will engage with potential clients by phone, share accurate information about our projects, and guide inquiries to the appropriate departments while coordinating and following up on appointments.

The role emphasizes a customer-oriented approach, strong communication and organizational skills, and the ability to work well within a team to enhance client relationships and

Qualifications

• Good command of both Turkish and English, with strong verbal and written communication skills.
• Experience in a call center, customer service, or sales role is preferred.
• Excellent communication, interpersonal, and persuasion skills.
• Customer-oriented, proactive, and solution-focused approach.
• Strong organizational skills and attention to detail.
• Professional attitude and ability to work effectively within a team.

Responsibilities

• Communicate professionally with potential clients via telephone.
• Provide accurate information about our real estate projects and services.
• Handle incoming calls, respond to client inquiries, and direct requests to the relevant departments.
• Coordinate and follow up on appointments with prospective clients.
• Maintain accurate client records and ensure timely follow-up.
• Contribute to customer satisfaction and support the company’s client relationship objectives.

Skills

Turkish language

English language

Job description

Our company, operating in the real estate sector with a portfolio of prestigious projects and ambitious growth objectives, is seeking a Call Center Specialist with strong Turkish and English language skills to join our team.

Key Responsibilities

• Communicate professionally with potential clients via telephone.
• Provide accurate information about our real estate projects and services.
• Handle incoming calls, respond to client inquiries, and direct requests to the relevant departments.
• Coordinate and follow up on appointments with prospective clients.
• Maintain accurate client records and ensure timely follow-up.
• Contribute to customer satisfaction and support the company’s client relationship objectives.

Qualifications

• Good command of both Turkish and English, with strong verbal and written communication skills.
• Previous experience in a call center, customer service, or sales role is preferred.
• Excellent communication, interpersonal, and persuasion skills.
• Customer-oriented, proactive, and solution-focused approach.
• Strong organizational skills and attention to detail.
• Professional attitude and ability to work effectively within a team.