Remote German Support Agent | Career Growth & Training

Cross Border Talents; Kütahya Merkez; On-site; TRY 1,065,530 - 1,598,295; Full time

Benefits offered by this job

100% remote

Career progression

Paid training

Supportive, multicultural team

Job summary

Cross Border Talents is looking for a German-speaking customer support representative. In this role, you'll support customers with enthusiasm and professionalism from anywhere in Turkey.

Your main responsibilities include managing requests in German and English, providing updates, and collaborating with teams to resolve customer issues. Ideal candidates have a C2 level in German and previous service experience. Enjoy a 100% remote work environment with career progression opportunities.

Qualifications

• C2 level proficiency in German required.
• C1 level proficiency in English preferred.
• Experience in customer service preferred.

Responsibilities

• Manage incoming requests in German and English.
• Provide timely updates and clear communication.
• Collaborate with internal teams to resolve customer cases.

Skills

C2 German

C1 English

Customer service experience

Job description

Cross Border Talents is looking for a German-speaking customer support representative. In this role, you'll support customers with enthusiasm and professionalism from anywhere in Turkey.

Your main responsibilities include managing requests in German and English, providing updates, and collaborating with teams to resolve customer issues. Ideal candidates have a C2 level in German and previous service experience. Enjoy a 100% remote work environment with career progression opportunities.