Remote German-Speaking Support Specialist Growth & Bonuses

Cross Border Talents

İlkadım

On-site

TRY 1,363,636 - 2,045,454

Full time

14 days+

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Benefits offered by this job

Career development path

Performance-based bonuses

Remote setup

Job summary

Cross Border Talents is looking for a Customer Interaction Specialist to provide exceptional service to German-speaking clients from Turkey. This remote role requires proficiency in German and English, ensuring effective communication and assistance with product-related queries.

You will handle customer inquiries, support product usage, and contribute to satisfaction initiatives. Ideal candidates have strong communication skills and prior customer service experience.

Career development opportunities and performance-based bonuses are offered.

Qualifications

Proficient in German (C2 level) and English (C1 level).
Strong communication and time management skills.
Previous experience in customer service is advantageous.

Responsibilities

Respond to inquiries in German and English.
Assist clients with product use, billing, and troubleshoot issues.
Record detailed case notes for customer interactions.
Contribute to initiatives aimed at enhancing customer satisfaction.

Skills

German C2

English C1

Excellent communication

Time management

Job description

You will handle customer inquiries, support product usage, and contribute to satisfaction initiatives. Ideal candidates have strong communication skills and prior customer service experience.

Career development opportunities and performance-based bonuses are offered.

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