Remote German-Speaking Support & Sales Specialist

Cross Border Talents; Fatih; Remote; TRY 89,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

Meal card allowance

Fully remote work

Job summary

Cross Border Talents is hiring a German-speaking Customer Support specialist to work remotely from anywhere in Türkiye. You will handle inbound calls, emails and chats, resolving orders and reservations while offering related services to boost earnings.

The role emphasizes customer care and sales potential with uncapped commission, a competitive base salary, and comprehensive training. Fully remote work from home nationwide in Türkiye.

Qualifications

• Fluent German (C1/C2) with a customer-oriented mindset.
• Experience supporting customers via calls, email and chat.
• Ability to upsell or cross-sell related services when appropriate.

Responsibilities

• Assist German-speaking customers via inbound calls, email and chat.
• Resolve inquiries related to orders, reservations, modifications, or information requests.
• Offer related services (e.g., travel insurance) where applicable to drive value.
• Represent one of the world's leading brands professionally and empathetically.

Skills

German (C1/C2)

Customer service mindset

Job description

Cross Border Talents is hiring a German-speaking Customer Support specialist to work remotely from anywhere in Türkiye. You will handle inbound calls, emails and chats, resolving orders and reservations while offering related services to boost earnings.

The role emphasizes customer care and sales potential with uncapped commission, a competitive base salary, and comprehensive training. Fully remote work from home nationwide in Türkiye.