Remote German-Speaking Customer Support Specialist (Turkey)

CB Talents SP; Fatih; Remote; TRY 180,000 - 300,000; Full time

Benefits offered by this job

Attractive salary package

Performance bonuses

Fully paid training

Flexible scheduling

Career development opportunities

Supportive work environment

Job summary

A leading recruitment agency is seeking a German-Speaking Customer Support Representative to assist customers remotely within Turkey. Candidates should be fluent in German and possess good English skills. The role involves addressing customer inquiries, maintaining records, and ensuring customer satisfaction. This position offers attractive salary packages, flexible scheduling, and opportunities for career development in a multicultural remote environment.

Qualifications

• Native or fluent German speaker (C2); good command of English (Minimum B1) is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and adapt to different customer needs.
• Must be legally eligible to work in Turkey.

Responsibilities

• Provide customer support via phone, email, chat, and social media.
• Answer questions about products and services.
• Maintain and update customer records in CRM systems.
• Identify and escalate areas for improvement.
• Ensure high customer satisfaction.

Skills

Strong communication skills

Interpersonal skills

Ability to multitask

Proactive mindset

Job description

A leading recruitment agency is seeking a German-Speaking Customer Support Representative to assist customers remotely within Turkey. Candidates should be fluent in German and possess good English skills. The role involves addressing customer inquiries, maintaining records, and ensuring customer satisfaction. This position offers attractive salary packages, flexible scheduling, and opportunities for career development in a multicultural remote environment.