Remote German-Speaking Customer Service Representatives

Cross Border Talents; Çanakkale; Remote; TRY 89,000 - 179,000; Full time

Benefits offered by this job

Comprehensive training and continuous development

Performance-based bonuses

Opportunity to work with international teams

International teams

Job summary

A remote customer support company is seeking team members to assist German-speaking markets. You will handle customer inquiries via calls, emails, and chats, requiring fluent German and strong communication skills. No prior experience is necessary as the company offers extensive training. The position allows for a shift-based schedule, providing flexibility in working hours. Performance-based bonuses and opportunities for continuous development are also part of the role.

Qualifications

• Fluency in German, both written and spoken, is required.
• Must reside in Turkey.
• Ability to work on a shift-based schedule.
• Ability to work in a shift-based schedule.
• Basic computer skills.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Manage outbound sales and maintain high customer satisfaction.
• Forward cases to relevant departments when necessary.
• Maintain a high level of customer satisfaction.

Skills

Fluent German speaking and writing

Strong communication skills

Solution-focused attitude

Patience

Job description

Work Model: Remote (Applicants from anywhere in Turkey are welcome)

Schedule: Shift-Based

Starting Date: December, 2025

Job Description:

We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed; our comprehensive training program will prepare you for the role.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German
• Analyze customer issues and provide effective solutions
• Outbound sales
• Forward cases to relevant departments when necessary
• Maintain a high level of customer satisfaction

Requirements

• Fluent German speaking and writing skills
• Residence in Turkey
• Strong communication skills, patience, and a solution-focused attitude
• Ability to work in a shift-based scheduleli>
• Basic computer skills

What We Offer

• Fully remote work opportunity
• Comprehensive training and continuous development
• Performance-based bonuses and additional benefits
• Opportunity to work with international teams

How to Apply

If you are interested in this position, please send your resume to [e-mail]