Remote German-Speaking Customer Support – Training Provided

Cross Border Talents; Çankaya; Remote; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Fully remote work opportunity

Comprehensive training and development

Performance-based bonuses

Opportunity to work with international teams

Job summary

A leading remote services company is looking for team members to support German-speaking markets by handling customer inquiries professionally. This role requires fluent German skills and the ability to work in a shift-based schedule. No prior experience is necessary as comprehensive training will be provided. The position is fully remote and offers performance-based bonuses and opportunities to collaborate with international teams. Interested candidates should send their resumes.

Qualifications

• Fluent in German with strong writing skills.
• Ability to work in a shift-based schedule.
• Residence in Turkey.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Outbound sales.
• Forward cases to relevant departments.
• Maintain high customer satisfaction.

Skills

Fluent German speaking and writing

Strong communication skills

Patience

Solution-focused attitude

Basic computer skills

Job description

A leading remote services company is looking for team members to support German-speaking markets by handling customer inquiries professionally. This role requires fluent German skills and the ability to work in a shift-based schedule. No prior experience is necessary as comprehensive training will be provided. The position is fully remote and offers performance-based bonuses and opportunities to collaborate with international teams. Interested candidates should send their resumes.