Remote German-Speaking Customer Service Representatives

Cross Border Talents; Çankaya; Remote; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Fully remote work opportunity

Comprehensive training and development

Performance-based bonuses

Opportunity to work with international teams

Job summary

A leading remote services company is looking for team members to support German-speaking markets by handling customer inquiries professionally. This role requires fluent German skills and the ability to work in a shift-based schedule. No prior experience is necessary as comprehensive training will be provided. The position is fully remote and offers performance-based bonuses and opportunities to collaborate with international teams. Interested candidates should send their resumes.

Qualifications

• Fluent in German with strong writing skills.
• Ability to work in a shift-based schedule.
• Residence in Turkey.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Outbound sales.
• Forward cases to relevant departments.
• Maintain high customer satisfaction.

Skills

Fluent German speaking and writing

Strong communication skills

Patience

Solution-focused attitude

Basic computer skills

Job description

Work Model

Remote (Applicants from anywhere in Turkey are welcome)

Schedule

Shift-Based

Starting Date

December, 2025

Job Description

We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed, our comprehensive training program will prepare you for the role.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German
• Analyze customer issues and provide effective solutions
• Outbound sales
• Forward cases to relevant departments when necessary
• Maintain a high level of customer satisfaction

Requirements

• Fluent German speaking and writing skills
• Residence in Turkey
• Strong communication skills, patience, and a solution-focused attitude
• Ability to work in a shift-based schedule
• Basic computer skills

What We Offer

• Fully remote work opportunity
• Comprehensive training and continuous development
• Performance-based bonuses and additional benefits
• Opportunity to work with international teams

How to Apply

If you are interested in this position, please send your resume to [e-mail]