Remote German-Speaking Customer Support Specialist

Cross Border Talents; Konak; Remote; TRY 1,292,657 - 1,809,720; Full time

Benefits offered by this job

Fully remote work opportunity

Comprehensive training and continuous development

Performance-based bonuses

Opportunity to work with international teams

Job summary

A remote customer support company is searching for team members to assist their German-speaking markets. This position offers fully remote work, a comprehensive training program for newcomers, and a shift-based schedule. Responsibilities include handling customer inquiries via calls and emails in German, maintaining customer satisfaction, and providing effective solutions. The ideal candidate should be fluent in German, reside in Turkey, and possess strong communication skills. Performance-based bonuses and additional benefits are also part of the offering.

Qualifications

• Fluent German skills are essential for customer interactions.
• Must reside in Turkey to be eligible.
• Ability to work in a shift-based schedule required.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Maintain a high level of customer satisfaction.

Skills

Fluent German speaking and writing skills

Strong communication skills

Patience

Solution-focused attitude

Basic computer skills

Job description

A remote customer support company is searching for team members to assist their German-speaking markets. This position offers fully remote work, a comprehensive training program for newcomers, and a shift-based schedule. Responsibilities include handling customer inquiries via calls and emails in German, maintaining customer satisfaction, and providing effective solutions. The ideal candidate should be fluent in German, reside in Turkey, and possess strong communication skills. Performance-based bonuses and additional benefits are also part of the offering.