Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Konak; Remote; TRY 279,000 - 424,000; Full time

Benefits offered by this job

Competitive salary & performance bonuses

Private Health Insurance

Public holiday perks (double pay)

Job summary

A leading international technology retailer is seeking Remote Customer Service Representatives fluent in German (C1/C2) to support their customers in Germany and Austria. This role involves handling inbound customer inquiries, managing complaints, and ensuring high customer satisfaction. The position offers a competitive salary with performance bonuses of up to 20%, along with extensive training and career growth opportunities. Applicants must be located in Turkey and able to work from home.

Qualifications

• Fluent in German with strong communication skills.
• Ability to handle customer inquiries and complaints.

Responsibilities

• Provide support to customers via inbound calls.
• Manage common inquiries related to store locations and product stock.
• Contribute to high customer satisfaction.

Skills

German fluency (C1/C2)

Customer support skills

Complaint management

Job description

A leading international technology retailer is seeking Remote Customer Service Representatives fluent in German (C1/C2) to support their customers in Germany and Austria. This role involves handling inbound customer inquiries, managing complaints, and ensuring high customer satisfaction. The position offers a competitive salary with performance bonuses of up to 20%, along with extensive training and career growth opportunities. Applicants must be located in Turkey and able to work from home.