Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Çayırova; Remote; TRY 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Private Health Insurance

Public holiday perks

Growth and development opportunities

Job summary

A leading technology retailer based in Turkey is seeking Customer Service Representatives fluent in German (C1/C2) who can support customers in Germany and Austria. This remote position offers competitive salaries and the potential for performance-based bonuses up to 20%. You will be part of a stable project with strong team culture, providing support through inbound calls and handling common customer inquiries to ensure high satisfaction levels.

Qualifications

• Fluent in German (C1/C2 level) to support customers effectively.

Responsibilities

• Provide support to customers via inbound calls.
• Handle inquiries related to store locations and online returns.
• Ensure high customer satisfaction by delivering excellent service.

Skills

German fluency (C1/C2)

Customer service skills

Communication skills

Job description

A leading technology retailer based in Turkey is seeking Customer Service Representatives fluent in German (C1/C2) who can support customers in Germany and Austria. This remote position offers competitive salaries and the potential for performance-based bonuses up to 20%. You will be part of a stable project with strong team culture, providing support through inbound calls and handling common customer inquiries to ensure high satisfaction levels.