Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Karacabey; Remote; TRY 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses up to 20%

Private health insurance

Public holiday perks

Job summary

A leading technology retailer is seeking Customer Service Representatives for remote work in Turkey. Candidates must be fluent in German (C1/C2) and will provide support to customers in Germany and Austria through inbound calls. Responsibilities include handling inquiries, ensuring customer satisfaction, and participating in team activities. The role offers competitive salary, a quality bonus, and stable career opportunities in a strong team culture.

Qualifications

• Fluency in German (C1/C2) is required.
• Ability to work remotely from Turkey.
• Skills in managing customer inquiries effectively.

Responsibilities

• Provide support to customers via inbound calls.
• Manage inquiries such as store locations and online returns.
• Maintain high customer satisfaction.

Skills

Fluent in German (C1/C2)

Customer service skills

Effective communication

Job description

A leading technology retailer is seeking Customer Service Representatives for remote work in Turkey. Candidates must be fluent in German (C1/C2) and will provide support to customers in Germany and Austria through inbound calls. Responsibilities include handling inquiries, ensuring customer satisfaction, and participating in team activities. The role offers competitive salary, a quality bonus, and stable career opportunities in a strong team culture.