Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Turgutlu; Remote; TRY 1,007,049 - 1,409,869; Full time

Benefits offered by this job

Competitive salary

Performance bonuses up to 20%

Private health insurance

Public holiday perks

Growth and development opportunities

Job summary

A technology retailer is seeking Customer Service Representatives to support customers in Germany and Austria. This remote position offers competitive pay, performance bonuses, and a stable work environment. Candidates must speak German fluently and be located in Turkey, where they can work from home. The role involves handling customer inquiries about store locations, online returns, and managing complaints, aiming for high customer satisfaction.

Qualifications

• Fluent in German at C1/C2 level required.
• Strong customer support and communication skills.
• Ability to manage complaints effectively.

Responsibilities

• Support customers via inbound calls and provide information.
• Handle inquiries related to store locations and online returns.
• Deliver excellent service to ensure high customer satisfaction.

Skills

Fluent German (C1/C2)

Customer support skills

Complaint management

Job description

A technology retailer is seeking Customer Service Representatives to support customers in Germany and Austria. This remote position offers competitive pay, performance bonuses, and a stable work environment. Candidates must speak German fluently and be located in Turkey, where they can work from home. The role involves handling customer inquiries about store locations, online returns, and managing complaints, aiming for high customer satisfaction.