Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Süleymanpaşa; Remote; TRY 30,000 - 40,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive salary

Performance bonuses

Private health insurance

Public holiday perks

Job summary

A leading technology retailer is seeking Customer Service Representatives who are fluent in German. This remote position, based in Turkey, involves providing support to customers in Germany and Austria via inbound calls. Responsibilities include handling inquiries about store locations, complaints, and product availability. The role offers a competitive salary with performance bonuses of up to 20%. Join a stable project that values growth and career development opportunities.

Qualifications

• Ability to provide excellent customer support via calls.
• Fluency in German is mandatory for this role.
• Willingness to work flexible hours in a rotating shift schedule.

Responsibilities

• Support customers via inbound calls.
• Handle common inquiries regarding store locations, complaints, and product availability.
• Participate in team meetings and celebrations.

Skills

German fluency (C1/C2)

Customer service skills

Communication skills

Job description

A leading technology retailer is seeking Customer Service Representatives who are fluent in German. This remote position, based in Turkey, involves providing support to customers in Germany and Austria via inbound calls. Responsibilities include handling inquiries about store locations, complaints, and product availability. The role offers a competitive salary with performance bonuses of up to 20%. Join a stable project that values growth and career development opportunities.