Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Teksen Mahallesi; Remote; TRY 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary & performance bonuses

Private Health Insurance

Growth and development opportunities

Public holiday perks

Job summary

A leading technology retailer is seeking Customer Service Representatives to join their team in Turkey. The position requires fluent German (C1/C2) and offers the flexibility of remote work. Representatives will provide support via inbound calls for customers in Germany and Austria, handling inquiries related to store locations and product stock. With a focus on customer satisfaction, this stable project provides opportunities for personal growth and a competitive salary with performance bonuses.

Qualifications

• Fluent in German (C1/C2) required.
• Ability to work from home in Turkey.
• Strong communication and customer service orientation.

Responsibilities

• Provide support to customers via inbound calls.
• Handle inquiries like store locations and returns.
• Deliver excellent service to ensure customer satisfaction.

Skills

Fluent German (C1/C2)

Customer service skills

Communication

Job description

A leading technology retailer is seeking Customer Service Representatives to join their team in Turkey. The position requires fluent German (C1/C2) and offers the flexibility of remote work. Representatives will provide support via inbound calls for customers in Germany and Austria, handling inquiries related to store locations and product stock. With a focus on customer satisfaction, this stable project provides opportunities for personal growth and a competitive salary with performance bonuses.