Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Ortahisar; Remote; TRY 134,000 - 179,000; Full time

Benefits offered by this job

Competitive salary & performance bonuses

Private health insurance

Public holiday perks

Job summary

A leading technology retailer is seeking Customer Service Representatives fluent in German to support customers in Germany and Austria. The role involves providing excellent service via inbound calls, handling inquiries, and contributing to customer satisfaction. This remote position, available to candidates in Turkey, offers a competitive salary, performance bonuses, and opportunities for growth. Join a stable project with a strong team culture and benefit from one-on-one mentoring and career development.

Qualifications

• Fluent in German (C1/C2) is essential for supporting customers.
• Experience in customer service is a plus.

Responsibilities

• Provide support to customers via inbound calls.
• Handle inquiries about store locations and online returns.
• Deliver excellent customer service to enhance satisfaction.

Skills

Fluent German (C1/C2)

Customer service skills

Communication skills

Job description

A leading technology retailer is seeking Customer Service Representatives fluent in German to support customers in Germany and Austria. The role involves providing excellent service via inbound calls, handling inquiries, and contributing to customer satisfaction. This remote position, available to candidates in Turkey, offers a competitive salary, performance bonuses, and opportunities for growth. Join a stable project with a strong team culture and benefit from one-on-one mentoring and career development.