Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Manisa; Remote; TRY 2,395,000 - 3,352,000; Full time

Benefits offered by this job

Quality bonus up to 20%

Private health insurance

Paid public holiday shifts

Job summary

A top European technology retailer is looking for remote Customer Service Representatives fluent in German (C1/C2). Responsibilities include managing customer inquiries, providing excellent service through inbound calls, and contributing to a stable and established project. The position offers a competitive salary, performance bonuses, and growth opportunities in a supportive team culture. Working from anywhere in Turkey is possible, with a structured training program and various shift options.

Qualifications

• Fluent in German with C1/C2 proficiency.
• Good communication and customer service skills.
• Ability to work remotely and adapt to various shifts.

Responsibilities

• Provide support via inbound calls, handling customer inquiries.
• Manage complaints and facilitate online returns.
• Deliver excellent service to ensure customer satisfaction.

Skills

German fluency (C1/C2)

Customer service skills

Communication skills

Job description

A top European technology retailer is looking for remote Customer Service Representatives fluent in German (C1/C2). Responsibilities include managing customer inquiries, providing excellent service through inbound calls, and contributing to a stable and established project. The position offers a competitive salary, performance bonuses, and growth opportunities in a supportive team culture. Working from anywhere in Turkey is possible, with a structured training program and various shift options.