Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Marmara Bölgesi; Remote; TRY 279,000 - 446,000; Full time

Benefits offered by this job

Performance bonuses up to 20%

Private health insurance

Public holiday shifts paid x2

One-on-one mentoring

Job summary

A leading technology retailer is seeking a Customer Service Representative fluent in German to provide exceptional support to customers in Germany and Austria. This remote position offers a competitive salary, performance bonuses, and ample opportunities for growth in a stable project environment. Ideal candidates will have excellent communication skills, a customer-centric mindset, and reside in Turkey, where they can work from home. Join us and enjoy a supportive team culture with training and mentoring.

Qualifications

• Must be fluent in German (C1/C2).
• Located in Turkey and able to work remotely.
• Experience in customer service preferred.

Responsibilities

• Provide support to customers via inbound calls.
• Handle inquiries regarding store locations, online returns, and complaints.
• Contribute to customer satisfaction.

Skills

Fluent German (C1/C2)

Customer support experience

Strong communication skills

Job description

A leading technology retailer is seeking a Customer Service Representative fluent in German to provide exceptional support to customers in Germany and Austria. This remote position offers a competitive salary, performance bonuses, and ample opportunities for growth in a stable project environment. Ideal candidates will have excellent communication skills, a customer-centric mindset, and reside in Turkey, where they can work from home. Join us and enjoy a supportive team culture with training and mentoring.