Remote German-Speaking Customer Service Pro 20% Bonus

InnovateLearn Collective; Seyhan; Remote; TRY 1,510,574 - 2,014,098; Full time

Benefits offered by this job

Competitive salary

Quality bonus up to 20%

Private health insurance

Public holiday perks

Growth opportunities

Job summary

A leading technology retailer is looking for Customer Service Representatives fluent in German to provide support to customers in Germany and Austria. This remote role offers a competitive salary with performance bonuses, stable project environment, and opportunities for growth with one-on-one mentoring. Located in Turkey, candidates will work flexible rotating shifts, attending mandatory online training sessions. Join a supportive team dedicated to high customer satisfaction and career development.

Qualifications

• Fluent in German (C1/C2) required.
• Ability to provide customer support effectively.
• Must be located in Turkey and able to work from home.

Responsibilities

• Provide support to customers via inbound calls.
• Handle inquiries like store locations and online returns.
• Deliver excellent service contributing to customer satisfaction.
• Participate in team meetings and feedback sessions.

Skills

German fluency (C1/C2)

Customer service skills

Conflict resolution

Job description

A leading technology retailer is looking for Customer Service Representatives fluent in German to provide support to customers in Germany and Austria. This remote role offers a competitive salary with performance bonuses, stable project environment, and opportunities for growth with one-on-one mentoring. Located in Turkey, candidates will work flexible rotating shifts, attending mandatory online training sessions. Join a supportive team dedicated to high customer satisfaction and career development.