Luxury Resort Front Desk Concierge

Lujohotel; Menteşe; On-site; TRY 32,000 - 52,000; Full time

Job summary

Lujo Hotel on the Turkish coast is seeking a guest services professional to oversee smooth check-in/check-out and top-tier guest care. You will handle reservations, room procedures, and resolve guest requests while upholding our luxury service standards.

The role requires fluency in English and Russian, flexibility to work shifts, and a polished, team-oriented approach to guest relations.

Qualifications

• Fluent in English and Russian is required.
• Ability to work shifts, including evenings and weekends.
• Experience in luxury hotel guest services preferred.
• Professional appearance and strong communication skills.

Responsibilities

• Professionally manage guests’ check-in and check-out processes.
• Follow up on reservations and room-related procedures.
• Provide prompt, solution-oriented support for guest requests.
• Ensure the highest level of guest satisfaction in line with service standards.

Skills

English

Russian

Time management

Teamwork

Guest relations

Tools

Fidelio

Microsoft Office

Job description

Lujo Hotel on the Turkish coast is seeking a guest services professional to oversee smooth check-in/check-out and top-tier guest care. You will handle reservations, room procedures, and resolve guest requests while upholding our luxury service standards.

The role requires fluency in English and Russian, flexibility to work shifts, and a polished, team-oriented approach to guest relations.