Spa Front Desk & Guest Experience Specialist

Accor Hotels; Konak; On-site; TRY 120,000 - 180,000; Full time

Job summary

Accor Hotels in Konak, Turkey seeks a receptionist to join our spa team. You will manage customer records, handle payments, and explain spa services to guests, ensuring a smooth check-in and visit.

Fluency in English is essential; a university degree in Tourism and Hotel Management, plus MS Office/Outlook skills, are required. Reception and sales experience are a plus, and you must be able to work various shifts.

Qualifications

• Perfect command of English.
• University degree in Tourism and Hotel Management.
• MS Office and Outlook knowledge.
• Reception and sales experiences are a plus.
• Able to work according to different shifts.

Responsibilities

• Manage customer records.
• Handle payments.
• Track equipment and supplies.
• Explain spa services to customers.
• Keep other employees informed of customers' needs.

Skills

English proficiency

Customer service

Education

University degree in Tourism and Hotel Management

Tools

MS Office

Outlook

Job description

Accor Hotels in Konak, Turkey seeks a receptionist to join our spa team. You will manage customer records, handle payments, and explain spa services to guests, ensuring a smooth check-in and visit.

Fluency in English is essential; a university degree in Tourism and Hotel Management, plus MS Office/Outlook skills, are required. Reception and sales experience are a plus, and you must be able to work various shifts.