We are a strong player in the field of online education, committed to expanding our market share in Turkey and globally, achieving our business goals, and reaching a broader audience.
To support these goals, we are seeking a dynamic and results-driven Key Account Manager.
This role focuses on promoting our educational and training services to potential students, managing the entire sales process, and achieving enrollment targets.
Responsibilities
- New Customer Acquisition: Identify and reach out to potential students, analyze their needs, and offer tailored education solutions.
- Achieve Sales Targets: Plan and execute sales activities to meet monthly and annual sales goals.
- Manage the Sales Process: Oversee the entire sales cycle from initial contact to successful enrollment.
- Account Management: Build and maintain long-term relationships with partner institutions, ensure their ongoing satisfaction, identify upselling or cross-selling opportunities, and act as their primary point of contact.
- Product Promotion and Presentations: Conduct one-on-one meetings and online presentations to promote education programs.
- Ensure Customer Satisfaction: Build and maintain strong relationships with existing students, responding to their needs promptly and effectively.
- Sales Reporting: Regularly track and report sales performance, target achievements, and customer feedback.
- Cross-Team Collaboration: Work closely with marketing and operations teams to enhance the customer experience.
- Market Research: Stay informed about industry trends and competitor activities to adjust sales strategies.
- Support Onboarding: Assist new students in their onboarding journey and guide them through using digital learning platforms.
Qualifications
- 3–5 Years of Sales Experience: Preferably in EdTech, SaaS, or service-based industries.
- Strong Persuasion and Communication Skills: Ability to build rapport with potential clients, influence decisions, and offer effective solutions.
- Results-Oriented: Motivated to achieve and exceed sales targets.
- Digital Literacy: Proficient in using CRM tools and digital sales platforms.
- Team Collaboration: Ability to work effectively across departments.
- English Proficiency: Strong written and verbal communication skills.
- Flexibility for Travel: Willingness to visit clients when needed.
- Military Service: Must be completed for male candidates (if applicable).