Edenred Türkiye has been a pioneer in the meal card sector for 34 years, offering effective corporate expense management solutions for lunch expenses such as Ticket Restaurant Meal Card, fuel purchases with Ticket Car Fuel Solutions, and reward and incentive programs with Ticket Gift Mix Cards. We serve over 1.8 million employees through more than 45,000 corporate customers throughout Turkey, collaborating with more than 70,000 restaurants and cafes, thousands of fuel stations, and countless prestigious brands.
As Edenred Turkey, our values such as customer focus, respect, imagination, simplicity, and entrepreneurship shape our work environment and encourage our team members to think creatively and innovatively to improve our corporate expense management solutions and provide better service to our customers. At the same time, we aim to make our employees valuable members of our Dream Team by providing them with professional development opportunities.
As a testament to this commitment, we are proud to have earned the Great Place to Work® certification in March 2025 and to have been recognized once again as one of Türkiye's Best Workplaces in 2026.
If you would like to work with us, we are looking for a Key Account Executive.
Role Overview:
Key Accounts Sales Management team focuses on building and maintaining strong relationships with key accounts, driving business growth through strategic planning, and ensuring long-term customer satisfaction. This role involves a mix of face-to-face selling of products, services and/or solutions, client retention strategies, and expansion initiatives across multiple lines of business.
WHAT YOU WILL DO
Client Relationship Management
- Develop medium to long-term sales plans and strategies to protect, grow, and diversify the company's relationship with key accounts.
- Efficiently manage all customer-related processes, leveraging internal and external resources to enhance service quality.
- Represent the company by fostering strong communication with clients, ensuring a deep understanding of their business needs and employee benefit requirements.
- Act as a trusted advisor on employee benefit tax exemptions, regulatory changes, and corporate welfare solutions to deliver maximum financial value to clients.
Strategic Growth & Expansion:
- Identify decision-makers and influencers within client organizations, strengthening relationships with existing customers-especially at the C-level. especially at the C-level (CHROs, CFOs, and Procurement leaders).
- Engage with current customers to evaluate cross-selling and upselling opportunities (e.g., gift cards, mobility solutions.
- Sustain business growth and profitability by maximizing value and optimizing commercial margins.
- Regularly prospect the market to acquire new corporate clients within the assigned area.
- Collaborate with the merchant network team to ensure our acceptance network (restaurants, markets, etc.) aligns with key clients' geographic footprints and employee needs.
- Coordinate with the Global Key Account team to monitor global tender processes and maintain strategic alignment.
- Negotiate and finalize trade terms, annual agreements, and execution plans while ensuring compliance with contract terms.
- Participate in networking events with high-level decision-makers to expand business opportunities.
- Conduct market research and tailor digital solution packages (mobile app features, digital meal cards, corporate accounts) to meet customer requirements, contributing to overall organizational growth.
Customer Experience & Loyalty:
- Resolve client concerns promptly, ensuring high-quality customer service and satisfaction.
- Contribute to measuring and improving key account satisfaction, while enhancing the company's brand image.
- Collaborate with marketing teams on initiatives designed to strengthen customer loyalty.
WHAT SKILLS DO YOU HAVE
- Bachelor's degree in relevant areas
- Solid key account sales management experience
- Ability to work across departmental boundaries to resolve issues
- Ability to achieve goals while overcoming obstacles and/or planning for contingencies
- Effectively and proactively communicate with customers and build a trusted advisor relationship
- Committed to delivering results in a fast paced, demanding work environment
- Excellent English communication skills (reading, writing and speaking)
- Demonstrated negotiation skills with clients of top management level
- Proven track record of managing C-level stakeholder relationships (especially CHROs and CFOs) and negotiating high-value annual contracts.
WHAT WE OFFER
- Ticket Restaurant Meal Card: No need to specify, right?
- Private health & life insurance: Your family members can also benefit from them.
- Transportation: Company car, phone and computer
- Clothing: Clothing support twice a year
- Ticket Gift: Spoil yourself on special occasions with our gift card,offering an annual credit of 60.000 TL at a 20% discount.
- Flexible Leaves: You are encouraged to take BirthDay-off, Menstruation Rest and etc.
- Eden Lounge: Need a break? We have unlimited coffee & soft drinks, snacks machine, board games and a lot of space to chillax in Eden Lounge.
- EdenSENse: You can easily participate in our CSR projects in line with global teams.
- EdenPeople Learning Package: You can continuously contribute to your professional development through online trainings, including language trainings.
- LinkedIn Learning: You can reach more than 25.000 courses in different areas via EdenPeople Learning.
- Being part of global brand and company culture